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Position 1:
Customer Service Assistant 

Location: Richmond & Hawkesbury

Work type: Full Time

JetBlack Products is a dynamic, fast-growing bicycle parts & accessories wholesaler. We are looking for an enthusiastic customer service assistant to join our internal sales team. The role will involve providing a high level of customer service to our existing customer base.

Daily activities include accurate and efficient processing of sales orders, handling customer and consumer inquiries, and providing phone & technical sales support. In addition, you will be required to assist our warehouse in pick pack and order despatch during busy periods. This role offers a great opportunity for personal development and growth.

 To be successful in this role you will need:

• Good technical experience/knowledge of bicycle products
• Previous experience of working in the bike industry
• Customer service experience
• A 'Can Do' attitude with the tenacity to do whatever it takes to get the job done
• Computer literate with a demonstrable knowledge of Outlook, Word & Excel
• Have attention to detail and the ability to prioritize
• A flexible attitude with the willingness to help in other areas of the business
• Highly developed interpersonal and communication skills
• Sense of humor and friendly disposition

If you wish to apply, please forward a covering letter and your resume to accounts@jetblackproducts.com

Position 2:
Warehouse Assistant 

Location: Richmond & Hawkesbury

Work type: Full Time

JetBlack is a dynamic, fast-growing bicycle parts & accessories wholesaler, and we are looking for an enthusiastic person to join the team in a junior warehouse role. The role will involve picking & packing orders, stock replenishment, and other duties. 

To be successful in this role you will need: 

• To be able to learn quickly and be self-motivated
• Warehouse experience / picking packing
• To be trustworthy and reliable
• Excellent interpersonal and communication skills
• Have attention to detail
• A flexible attitude, ability to multi-task and work well under pressure
• To be proactive
• Sense of humor and friendly disposition
• Having a Forklift license would be beneficial
• Knowledge and experience in Pronto or similar ERP system
• Experience in EDI would also be beneficial
• Experience/knowledge of Bicycle Industry would be an advantage.

If you wish to apply, please forward a covering letter and your resume to accounts@jetblackproducts.com